What is the CFSS?

The CFSS (Certification for Fragrance Sales Specialists) is an internet education programme for fragrance consultants, run on-line by the Fragrance Foundation. This course is designed to recognise the professionalism of fragrance selling, and covers topics such as the history of fragrance and gives a thorough grounding on fragrance families and olfactory and fragrance terms and the techniques of successful selling.

It is a great opportunity to raise your fragrance skills to a higher level of knowledge and professionalism and be able to achieve a trusted qualification that will recognise your expertise in the fragrance field.

How much study is involved?

Studying for the qualification and taking the exam itself are all done on computer on the internet. Approximately 15 hours of studying is required, and the multi-choice exam takes approximately 90 minutes to complete.

The Study Guide has been prepared in conjunction with one of the most respected authorities in the field of certification, as well as the US Sense of Smell Institute and members of the fragrance industry from retail, manufacturing and sales training.

The course runs from February to April and August to October each year and thanks to the online flexibility candidates can choose when and where to log in and study. Once each candidate has completed their studies they can take the online exam.

What happens after I have completed the exam?

Upon completion of the CFSS exam, you will be notified immediately by the Fragrance Foundation of your achieved grade. The fragrance sales consultant receiving the highest examination score in the UK will be invited to London to be honoured at the FiFi UK Fragrance Awards Ceremony.

In 2010 we were proud to announce that London Mobile, Clair Mawer received the highest mark in the country for her CFSS exam. She joined Kenneth and the Directors at the FiFi award ceremony in London, where she received the accolade of being honoured on stage.

How do I register my interest?

KGA sponsors one consultant per area each year to complete the CFSS. If you are interested in being put forward for the exam, please can you complete and submit the attached form. Rebecca Sheedy in the Training Department will notify you by email if your application is successful and once registered, you can access all the study material you need via the CFSS website.

If you have organised an event, and would like to order invitations that you can then send to your customers, please complete this form no later than 6 weeks prior to your event.

Claire Graham in the Training Department will then use the information you provide, to produce a quantity of standard Store Letters that will be printed and posted to you at home.

If you would also like to order address labels for your file card customers, you can do that on this form.

Please remember that we can only produce customer invitation letters for ONE BRAND at a time.

Events are a key part of your business, and will help to build your customer base as well as keeping customers loyal.

Please share your events with head Office by completing the form below and uploading your best photos.

You can also email us at newsletter@kennethgreen.com

If you have recently attended a KGA training course, please take a moment to complete this form and tell us how we did. The Training Department value your feedback in order for us to tailor our future training sessions to your needs.

Please only complete this form if you have received a written invitation to a training course by post.

If you would like to attend a course but have not been invited, please refer to your Sales Manager in the first instance.

Throughout the year, we will hold various fragrance training courses. Together with your Sales Manager, we will select members of staff to attend these courses and they will be sent an invitation through the post.

Unfortunately, due to limited numbers, not every consultant will be invited to every training session. However, if you see a course below that you are interested in, please highlight this to your Sales Manager, who will then communicate with the Training Department.

In order to receive your allocated Company Uniform garments, please complete this form referring to the size guide and allocation chart in the Wearer’s Information Pack.

Before submitting this form, please ensure you have completed all the sections correctly and taken your measurements accurately. You will need to read and agree to the information in the Wearer Pack in order to proceed.

This form is only for those consultants who wish to buy extra quantities of company uniform; over and above the quantities allocated by KGA.

Prices:

You will need to complete the staff purchase order form and send a cheque for the correct amount made out to Kenneth Green Associates and post to Hill House for the attention of Rebecca Sheedy, who will then process your request.

This form is only for those consultants who cannot fit into any of the standard uniform sizes provided by Jermyn Street Design. A Special Measure uniform requires major alteration and can be costly. If you think you may need a special measure, please call the Uniform Helpdesk on 01375 643 269 in the first instance to discuss your requirements. They will need to have special alterations approved by the KGA Training Department.

In order to complete this form you will need a purchase order number from Rebecca Sheedy at Hill House.

Our Coaches have been chosen as role models and ambassadors for the company. In addition to their jobs as Account or Business Managers, they are responsible for welcoming and training new starters within the company. They play a vital role in assisting the Training Department and in providing our new consultants with paperwork, procedure and product knowledge and selling expertise before they attend a Discovery School.

How does coaching work?

Training Coordinator Claire Graham notifies our coaches of who the new consultants are in their area, and she sends the new starter a welcome pack notifying them of who their Coach is. The Coach then contacts the new starter and between them, they arrange two days when coaching can take place (in the Coach’s store). Once the coaching days have been completed, the new starter can attend their Discovery Experience at Head Office.

The KGA Training Team are here to support all of you, and are just at the end of the phone to answer any of your queries on product knowledge, selling skills, and training courses. We run as many as 100 different training schools, reaching more than 3000 consultants and non-consultants every year, and also are responsible for consultant uniform, file cards and In-Store Coaches; as well as many other projects such as the consultant magazine.

We strive to ensure all our trainings are fun and motivational as well as focused on the message of the brands and the knowledge you need to make those all important sales.

Phone: 01932 827060

General enquiry: mail@kennethgreen.com

Press enquiry: pr@kennethgreen.com

Address:
Kenneth Green Associates
Hill House
Monument Hill
Weybridge
Surrey
KT13 8RX

Get directions

Kenneth Green Associates are the largest distributor of fine fragrance and skincare in the UK and in 2011 came 3rd in "The Sunday Times Top 100 Companies to Work For."

Our employees work in 3 locations and when applying for a position it is best to decide which is suitable to you. You may wish to be located close to home as part of our team of Consultants in a Department store working with customers purchasing our fragrances and skincare products. Your experience may be field based with responsibility for a territory within the UK and therefore you could sell to the retailers. Alternatively, your skills could be in marketing, PR, HR or finance and administration where a role based at our Head Office in Weybridge, Surrey supporting employees based in the field or in stores would suit you. No matter which type of role suits you, they are all critical to the business and make a valuable contribution.

We offer competitive salaries for all roles, along with paid holidays, Company Sick Pay, an allocation of products (staff allocation), staff purchase opportunities and full training. Additionally, consultants are also provided with a smart uniform.

The Company was started in 1990 and by January 1993 became a Limited Company. The share holding of the Company is entirely in the Green family name.

In 1996, a new company was formed, Classic Beauté Limited, with the same Board of Directors, but a different marketing and sales structure, specialising in limited distribution niche brands.

The company began trading with a clear guiding principle, to provide client companies with the best knowledge of how to build profitable business in the uniquely complex UK fine fragrance and cosmetics market. This would be achieved by a thorough understanding of the client's global strategy and expert application of that strategy at a local level.

Over the years, this guiding principle had taken Kenneth Green Associates from a relatively small family run business, to one of the largest specialist distribution companies in the world.

Today Kenneth Green Associates continues to be the leading fragrance distributor in the prestige department store sector and the number four fragrance supplier in the UK market overall, representing over 20 prestige brands.

With headquarters at Hill House in Weybridge, Surrey, 30 kilometres from London, Kenneth Green Associates is managed by the Board of Directors under the leadership of the Chairman, Kenneth Green. There are over 400 people working within the business.

Kenneth Green Associates was established as a Partnership in January 1990 and has grown to be one of the leading distributors of prestige products in the UK today. The company is proud to represent over twenty leading brands from around the world, and enjoys a close working relationship with these client companies.

Projecting an international image with local know-how and professionalism, the strength of KGA has been built by a strong team of professionals, many of whom have been with the company for a number of years.

KGA represents and distributes international prestige beauty brands in the United Kingdom, Channel Islands and the Republic of Ireland. We apply our expertise to translate our brands international strategies to these markets.

KGA manages the full marketing mix, from sales strategy & pricing to media planning.  Distribution of our fragrance brands is through premium beauty retailers such as Department Stores and specialised retail chains.

As a service company, our people are the priceless ingredient of our success.